Privacy Policy for G2mart.in
Effective Date: May 17, 2026
Welcome to G2mart.in. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following information from users, customers, and vendors:
Personal Information
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Payment information (processed securely through payment gateways)
Vendor Information
For marketplace vendors/sellers:
- Store name
- Bank/payment details
- GST information (if applicable)
- Pickup and business address
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
- Login activity
2. How We Use Your Information
We use collected information to:
- Process orders and payments
- Deliver products and services
- Manage vendor accounts
- Improve website performance
- Provide customer support
- Prevent fraud and abuse
- Send transactional emails/SMS
- Comply with legal obligations
3. Cookies
Our website may use cookies and similar technologies to:
- Keep users logged in
- Remember cart items
- Improve browsing experience
- Analyze website traffic
Users may disable cookies in browser settings, but some website features may not work properly.
4. Payment Security
Payments on G2mart.in are processed through secure third-party payment gateways. We do not store full debit/credit card details on our servers.
5. Vendor Marketplace Policy
As a multi-vendor marketplace powered by Dokan and WooCommerce:
- Vendors are responsible for product listings and fulfillment.
- Customer information is shared only as necessary to complete orders.
- Vendors must not misuse customer data.
6. Sharing of Information
We do not sell personal information to third parties.
Information may be shared with:
- Payment providers
- Shipping partners
- Government/legal authorities when required by law
- Service providers helping operate the platform
7. Data Protection
We implement reasonable security measures to protect user information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security.
8. User Rights
Users may:
- Request access to their data
- Request correction of inaccurate data
- Request account deletion
- Opt out of promotional communications
9. Third-Party Services
Our website may contain links or integrations with third-party services such as:
- Payment gateways
- Social login providers
- Analytics tools
- Shipping providers
We are not responsible for the privacy practices of third-party services.
10. Children’s Privacy
G2mart.in does not knowingly collect personal information from children under applicable legal age without parental consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.
12. Contact Information
For privacy-related questions or requests, contact:
Website: G2mart.in
Email: support@g2mart.in